Terms & Conditions

Last updated: August 22, 2025

1. Agreement to Terms

By accessing and using the services of SparkForge Digital Marketing Agency ("SparkForge", "we", "our", or "us"), you ("Client", "you", or "your") agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and SparkForge Digital Marketing Agency.

2. Services

SparkForge provides digital marketing services including but not limited to:

  • Search Engine Optimization (SEO)
  • Pay-Per-Click (PPC) Advertising
  • Social Media Marketing
  • Content Marketing
  • Email Marketing
  • Website Design and Development
  • Analytics and Reporting

Specific services will be outlined in individual service agreements or proposals.

3. Payment Terms

Payment terms are as follows:

  • Invoices are due within 30 days of the invoice date unless otherwise specified
  • Late payments may incur a fee of 1.5% per month
  • Services may be suspended for accounts past due by more than 60 days
  • All fees are non-refundable unless otherwise stated in writing
  • Prices are subject to change with 30 days written notice

4. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information necessary for service delivery
  • Grant necessary access to platforms, accounts, and systems
  • Respond to requests for information in a timely manner
  • Review and approve content, campaigns, and strategies as requested
  • Comply with all applicable laws and platform policies
  • Maintain the confidentiality of login credentials and account information

5. Intellectual Property

Upon full payment, the Client will own the rights to:

  • Custom creative content developed specifically for the Client
  • Website designs and custom code (excluding third-party components)
  • Brand assets created for the Client's exclusive use

SparkForge retains rights to:

  • Methodologies, processes, and general knowledge
  • Template designs and reusable code frameworks
  • The right to use completed work for portfolio and marketing purposes

6. Confidentiality

SparkForge agrees to maintain the confidentiality of all Client information and will not disclose such information to third parties without written consent, except as required by law or necessary for service delivery through trusted partners.

This confidentiality obligation continues even after the termination of our business relationship.

7. Limitation of Liability

SparkForge's liability is limited to the amount paid by the Client for services in the 12 months preceding the claim. We are not liable for:

  • Indirect, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunities
  • Third-party platform changes or algorithm updates
  • Force majeure events beyond our reasonable control

We make no guarantees regarding specific marketing results or performance metrics.

8. Termination

Either party may terminate services with 30 days written notice. Immediate termination may occur if:

  • Payment terms are violated
  • Either party breaches these terms
  • Illegal or unethical behavior is requested or observed

Upon termination, the Client remains responsible for all outstanding fees, and SparkForge will provide reasonable assistance in transitioning services.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be resolved through binding arbitration in accordance with Indian Arbitration and Conciliation Act, 2015.

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

SparkForge Digital Marketing Agency

Website: https://sparkforge.in/

Email: sparkforge2025@gmail.com

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.